Modernizing Your Dental Practice: Pre-Appointment Tech Essentials
In the first episode of J&J Talk Dentistry, Justin and Jon discuss the challenges dental practices face in keeping up with modern technology for their pre-appointment experience. They dive into the necessity of having a website, the advantages of social media, the benefits of online scheduling, and the importance of digital patient forms and automated reminders.
If you enjoyed this episode, don't forget to subscribe, leave a review, and share with your colleagues!
Chapters:
Takeaways:
If you enjoyed this episode, don't forget to subscribe, leave a review, and share with your colleagues!
Chapters:
- (00:00) - Introduction to J&J's First Episode
- (00:58) - Why Every Practice Needs a Website
- (07:23) - Leveraging Social Media for Dental Practices
- (12:21) - Modernizing Appointment Booking
- (18:05) - Improving Patient Experience with Online Forms
- (29:02) - Automated Appointment Reminders: Why They Matter and Best Practices
- (35:57) - Conclusion and Next Episode Preview
Takeaways:
- A modern, updated website is the first point of contact for patients, making it essential for attracting new patients and building trust.
- Online scheduling is crucial as many patients book after hours, and younger patients often avoid phone calls.
- Using online forms improves efficiency, saves time, and enhances the patient experience.
- Automated appointment reminders are a must-have to reduce no-shows and improve patient attendance, freeing up staff time for more critical tasks.
Creators and Guests
Host
Justin Clements
Justin currently serves as the Chief Strategy Officer for Ascend Dental Alliance. Prior to Ascend Justin worked with large private equity backed Dental Service Organizations such as Tru Family Dental, Great Expressions Dental Centers and Aspen Dental.
